Confirmation+&+Disconfirmation

Confirmation & Disconfirmation []

What is confirmation?

What is disconfirmation?

"Confirmation is not only acknowledge the presence of the ohter person but also indicate your acceptance of this person, of this person's self-definition and of your relationship as definded or viewed by this other person." (Textbooks definition)

"Disconfirmation is a communication pattern in which we ignore someone's presence as well as thath person's communications." (Textbook definition")

Example: Let's say you're late for dinner with your boyfriend, and you didn't call to explain as to why you would be late. When you get there your boyfriend gets mad because you didn't comunitcate with him. What would you do? 1. I don't care that you're mad. I've only been with you for three months. Stop getting so angry with me. 2. Why are you mad? You were late last week. I can do what I want when I want. 3. I understand why you would be angry, I shouldv'e called to tell you that I was going to be late. It won't happen again.

You should go with number three. Accept that the person is angry and apologize or offer a different solution. These are great examples of disconfirmation and confirmation. Both one and two are examples of disconfirmation and number three is confirmation.